While all sales are final, we understand that unexpected situations can arise. If you're experiencing a qualifying emergency or issue, please complete the form below so our team can review your request. This form must be completed in order for any refund to be reviewed or processed — emails and text messages will not be accepted as forms of requests. Should a refund be approved, please allow 7–10 business days for processing. For full details, please refer to our Refund Policy before submitting your request.